I was beyond disappointed to find out I... (März 2018)

Autor: Sofia
Alter: 20 - 30 (privat) am 04. März 2018

I was beyond disappointed to find out I had to pay extra as it turned out that only 80% of the price for the room was charged which I was not informed about prior to booking. It certainly did not feel or look like a 4 star hotel and it was overpriced. I was let down to see the hotel in real life when visiting Dusseldorf for the first time and feeling like it looked a lot more appealing online on photographs, this is misleading advertising from your end. Your elevator might as well be another piece of art as it is useless, people with suitcases do not fit in there !!! Unhappy overall experience and will not be back.

Gesamt:3,7 von 5